Our number one priority at flowershop.ie is to ensure that you are 100% happy with your purchase.

Buying flowers and gifts generally involves strong emotions, special occasions, important people.
We know how important your purchase is, both to you and the recipient.
Our business is built on valued customers like you returning time and time again.
We know this can only happen if you are entirely happy with our service from start to finish.

In the very rare event that you find a problem or are just not happy with your purchase
then we will replace the item, like for like with no questions asked.

If you wish to avail of this guarantee please do the following:

• Contact us within 48 hours of receiving the goods via email or telephone.
• Explain the problem to one of our members of staff, this will ensure that the same problem will not happen again.
• We will then send a delivery driver to pick up the product and replace it with a like for like product.