Flowershop.ie respects your right to privacy and will not collect any information about visitors to this website without their express permission. Any information which you provide to us will be processed in accordance with the Data Protection Acts 1998 and 2003. This statement sets out how Flowershop.ie protects the privacy of visitors to our website. We bear no responsibility for the content or privacy practices of other websites to which you may find links on our website.

Collection and use of personal information

Flowershop.ie does not collect any personal information about you via this website except information that you volunteer by placing an order. Personal information collected in this way is used only for the purpose for which you provide it and it is not disclosed to any third party. The information is retained by us only for as long as is necessary for the purpose for which you provided it.

If you wish to discuss any matters relating to the processing of personal data on this website the please contact us

Right of Access

You have the right to receive a copy of any personal data that you have supplied to us via the website. If you wish to receive a copy of your personal data please write to us addressing your letter to 'The Data Protection Officer'

You should include in your letter identifying information that you have already submitted via the website i.e. name, address, email address or telephone number.

You are entitled to receive a response within 40 days, however we will process your request as quickly as possible within this timeframe.

Collection and use of technical information

This website does not use cookies, apart from temporary cookies which enable a visitor's web browser to remember which pages on this website have already been visited. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.

Technical details in connection with visits to this website are logged by our Internet service provider for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

• the IP address of the visitor's web server
• the top-level domain name used (for example .ie, .com, .org, .net)
• the previous website address from which the visitor reached us, including any search terms used
• clickstream data which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)
• the type of web browser used by the website visitor.

Flowershop.ie will not attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Flowershop.ie not to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by Flowershop.ie, and only for statistical and other administrative purposes. These technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 & 2003.

Glossary of technical terms used

web browser

The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.

IP address

The identifying details for your computer (or your internet company's computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.

cookies

Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.